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mwtphoto
Joined: 18 Jun 2007
Posts: 99
Location: Toronto, Canada
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 Posted: Thu Apr 14, 2011 8:29 pm Post subject: 24-85 af seems to be dead |
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| I have had a converted 24-85 since august 2007, it has been my most used lens. lately i have noticed that the af needs a nudge manually sometimes as it doesnt move to focus when hitting the shutter or af button. how much would it cost to get it repaired? if it needed a new usm motor would the new motor have any warranty? any other suggestions or should i just send it in. thanks. |
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conurus
Site Admin
Joined: 15 Aug 2006
Posts: 718
Location: Vancouver, Canada
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| Posted: Sat Apr 16, 2011 8:43 am Post subject: |
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Contax Japan typically charges 21,000 yen for labour, 4,000 yen for parts and 2,000 yen for shipping for replacing a failed ultrasonic motor. If you would like to pay us by PayPal and handle the wire transfer in Japanese yen to Contax Japan, we will add a nominal fee to cover our PayPal fees, currency exchange spread and wire transfer fee.
It is also possible that the AF has not completely failed, but an upgrade to our 3rd generation circuit board may suffice to revive the autofocus. If that happens within 3 years from the date you received your lens, we charge only shipping.
_________________
I am a bird and I uncovered the E, EF and N-mount communication protocols!
Last edited by conurus on Fri Nov 25, 2011 8:51 am; edited 2 times in total |
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mwtphoto
Joined: 18 Jun 2007
Posts: 99
Location: Toronto, Canada
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| Posted: Tue May 10, 2011 6:41 pm Post subject: |
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| I will be sending the 24-85 to you, hopefully the autofocus can be revived. I will also be sending a 50/1.4 for conversion. Thanks. |
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reeray
Joined: 24 Dec 2011
Posts: 10
Location: Thailand
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| Posted: Sat Dec 24, 2011 3:56 am Post subject: |
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Having the same problem here and have sent PM
Look forward to reply |
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reeray
Joined: 24 Dec 2011
Posts: 10
Location: Thailand
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| Posted: Fri Feb 17, 2012 4:55 am Post subject: |
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| reeray wrote: | Having the same problem here and have sent PM
Look forward to reply |
Lens sent on the 1st February and wonder if same arrived safely.
Would appreciate your advices
Thanks |
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reeray
Joined: 24 Dec 2011
Posts: 10
Location: Thailand
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| Posted: Sat Feb 18, 2012 6:14 am Post subject: |
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| reeray wrote: | | reeray wrote: | Having the same problem here and have sent PM
Look forward to reply |
Lens sent on the 1st February and wonder if same arrived safely.
Would appreciate your advices
Thanks |
Just a nudge on this as I am still without a reply both on this site and my 2 emails.
Would appreciate a response please
Thanks |
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conurus
Site Admin
Joined: 15 Aug 2006
Posts: 718
Location: Vancouver, Canada
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| Posted: Sat Feb 18, 2012 7:31 pm Post subject: |
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A gentle reminder for you to review our forum rules
http://conurus.com/forum/rules-of-these-forums-are-there-any-t224.html
The first of which is
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If you have non-technical questions or concerns about your order, please do NOT post here and clutter the forum, but email us instead.
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_________________
I am a bird and I uncovered the E, EF and N-mount communication protocols! |
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reeray
Joined: 24 Dec 2011
Posts: 10
Location: Thailand
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| Posted: Sun Feb 19, 2012 3:25 am Post subject: |
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Please accept my apologies for this error. I failed to read the rules. |
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AX-fan
Joined: 12 Dec 2006
Posts: 6
Location: Vancouver, Canada
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| Posted: Sun Feb 19, 2012 8:37 am Post subject: |
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Enter in your serial # in the form on this page and you'll see the status of your lens
<http://conurus.com/contax/track-progress> |
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